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Job Summary

Provides first level system technical support for assigned PeopleSoft HCM modules including Compensation, Benefits, e-Performance, Payroll and HR modules by gathering business requirements, configuring modules, and maintaining system using a variety of technologies. Develops system-wide queries and builds interfaces & reports to support information management needs.

Job Specific Duties

• Provides first level system technical support of Payroll and HR modules in PeopleSoft ERP system by working with end users. 
• Develops system-wide queries to support information management needs.
• Provides support for assigned applications using a variety of technologies. Assesses plans and works with PeopleSoft Analysts to design, implement, and maintain Payroll and HR modules. 
• Adheres to IT standards and implements appropriate security safeguards in report development in order to maintain confidentiality and privacy of information. 
• Assists project leader and department leadership in establishing project team goals, objectives & budget and identifies, coordinates, and acquires resources to reach them.
• Assists users and IT personnel with training and development of user documentation. 
• Prepares complete test plans and test methodologies. 
• Serves as an internal consultant for systems supported. 
• Provides ongoing troubleshooting and internal support for HCM modules specifically for the TM&E department and payroll modules for the Payroll department. 
• Creates technical design document based on functional design.
• Responsible for workflow automation, integration, and building interfaces & reports using SQR & XML. 

Minimum Job Requirements

• 1 year of developer experience
• 1 year of SQL reporting experience

Knowledge, Skills, and Abilities

• 1 year experience in development, design, implementation, and support of PeopleSoft HRMS including Core HR, Benefits, Admin, and/or Payroll highly preferred.
• Knowledge of PeopleSoft HCM including HR, PY, BN, CS, and EP modules.
• Knowledge of technical tools delivered by PeopleSoft including App Designer, People Code, App engine, CI, IB, SQR, etc preferred.
• Taleo Connect Client (TCC) knowledge preferred.
• Healthcare experience is highly desired.
• Able to communicate effectively, both verbally and in writing.
• Able to work effectively on project teams.
• Excellent time management skills.
• Able to maintain confidentiality of sensitive information.